Associate Customer Support (Work from Home)

We are hiring for E Commerce Voice & Food Delivery Voice Process – Premium Domestic. 

Job Location : Work From Home (Pan India) for E Commerce Process

Qualification : +2 or above

Shifts : Rotational, 6 days working

Salary Package for E Commerce Process : 1.80 LPA (Fresher) – 2.20 LPA (Experience – Min 1 year on paper)

Interview Mode for E Commerce Process : Virtual

Skills Required : Good spoken English and Hindi, 30 WPM typing speed with 95% accuracy

Process : Voice

Required Count : 1000+

Assets Required foe Work From Home (E Commerce Process) : Laptop/Desktop with windows 10, i3 processor or above, 4 GB RAM, WIFI, power backup.

Job Type for E Commerce Process : 6 Months Contractual Job and can be extended as per the requirement depending on performance.   

Job Description :

1)      Taking care of customer queries and answering within given timeline via voice channel.

2)      Taking care of escalations.

3)      Maintaining call quality.

4)      Maintaining Data and sharing with the managers.