1. Confidentiality 

We will respect your privacy. Wherever we compare prices across our energy and business utility products’, you can be assured that we will only request the information we need to provide you with this service. We may ask for some technical information so we can provide an accurate comparison.

We will never sell or pass your information on to any third parties. We will only use your information to save you and your business money with our products and services.

2. Upholding Industry Standards 

We are committed to leading the way when it comes to regulation in our markets. Whilst there may be a lack of official government regulation, we ensure that we are always honest, open and transparent.

3. No Junk From Us 

Everyone gets frustrated when they’re bombarded with junk mail. Any emails we send you will always contain genuinely useful information about your business utilities. You will only receive emails from La-Terminus Solutions and we will never allow third parties to contact you.

If our emails are getting a bit too much, you can unsubscribe at any time. We are always eager to listen to any feedback you have.

4. We Work For You 

Our experience suggests that customers want an honest, fast and hassle-free service to switch their business utilities. This is exactly our mission. Our advanced technology allows our customers to find competitive prices and switch their services online. But we do not stop there. As we work for our customers, we are just a phone call away should you like to talk to one of our award-winning customer service team members.

Our service simply allows you to search a panel of trusted suppliers across multiple services to provide you with all the information you need to make an informed decision based on your requirements.

We will never pressure you to switch suppliers and if we can find you a better deal with your current supplier without switching you, we will.

Should you wish to provide us with feedback or file a complaint (although we hope you never will) you can find our Complaints Policy here.

5. No Hidden Charges 

Nobody likes a nasty surprise, so we’ll never attach any additional charges to any of our energy comparisons.

Upon your contract going live with your new supplier, we will either be paid an introduction fee or paid an amount, which is included within your price, over the life of your contract.  The fee is contingent on your actual energy consumption over the lifetime of the contract.

6. Efficient, Fast and Reliable

We have made our utility comparison engines as quick and easy to use as possible. We only ask for the minimum information needed for a comparison to help speed up the process. Our experts are all given extensive training to efficiently guide the process of switching your services.